go to the bottom for new info on case. ive released the data on the case. i just want your opinion.
as you all know ive been fixing virtual boys for nearly 3 years now via solder fix with every one being very happy with my work. a few months ago a guy bought my repair for 6 consoles to be fixed. everything went well and he said that he had more consoles so i contacted him via email on paypal and said i can do it cheaper out side of ebay.
So he sent me another 12 consoles worth of displays (24 in all) between all the repairs i get it took me 1 and 1/2 months to fix them all and send them back. he contacted me a few days later and said 9 of the 24 displays were missing. i was very shocked to hear this cause i know for a fact i pack all 24 back in the box before i return. and of course this all happens wile im on a 5 week vacation so there was nothing i could do at that moment so i told him to file a claim with fedex as they were insured for 1200 dollars. he did.
once i got home he said he required a wavier to sign my right for the claim to him. i of course didnt know how to do that i didnt know if i needed a form or if i simply wrote out a paper saying the claim rights are his. once i had found out how to release my right (had to contact the post office since the internet was no help) the guy opened a claim against my paypal and said to me the fedex said it wasnt insured. wanting a full refund of 500 dollars and a 25 dollar claim (cause i had sold him a ribbon plus repair for one display that was not fixable.) i cleared up the 25 dollar claim by proving he had the replacement. it was different looking (had extra tape on it) than the rest and he sent a picture of them all to me showing some were missing.
however the 500 dollar one is still in review by paypal. i caught him up in a few lies one is they claimed i took 3 months when i took 1 1/2 months to do the repair. the other is he said it wasnt insured when i have the receipt showing that it was indeed insured.
this is also how i found out that paypal has a ridiculous return window for buyers of 6 months. yeah 6 months!
he also contacted me to say he will drop the paypal claim if he wins the fedex. (black mail) the problem is i cant give him the waiver now that he opened this case against me cause if i do he will get both claims. i cant trust that he will close the claim once i give his the waiver i have written a huge report to paypal that basicly ive never had a claim in the 16 years ive been with paypal and my ebay is 100% on feedback and that this guy is full of crap.
one of two things happened here either hes got them all and is lieing that hes missing some just to get his money back or ive read the fedex will open and check random packages and because the displays were warped in paper towels and they look just like the packaging that it got left out by accident.
so anyways that about it. So what do you all think about this situation?
because of all this i might never do any more than 2 console per person outside of ebay. and i might be closing my paypal to use another company for money. aNY SURJECTIONS?
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Alight paypal just decided in the favor of the buyer to give back my 487 dollars due to insufficient data from my side (which is bull crap) the guy has gotten my service wrongfully for free which took me 1 and 1/2 months to repair 24 displays (with all the other repairs i get in between too) this is btw with a discount. (around 37.50 dollars per pair) since he had so many. i will be repealing the case with the black mail message he sent hoping that i can reverse the decision. here the case details you decide if my response to the claim was insufficient or not. the a pdf including the files for the case
i called paypal today found out he filed a police report which basically means he wins no matter what evidence i submitted. this is so incredibly corrupt its not funny…. im going to take this to social media and i’ll also be filing a police report myself. maybe with a little pressure from the public i can get some justice.
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Very, very sad to hear something awful like that happening to you, especially after just giving me some great info on my virtual boy’s problem. This is a community I know is full of so many talented, honest, good-hearted, like-minded individuals all sharing an incredible amount of passion and dedication for this underappreciated console, so it’s incredibly disheartening to hear how selfish a couple individuals can be, and how stressful dealing with them can be.
To me it definitely sounds like a dishonest person, no one would refuse to believe a respected reputable member of the community, and start trying to lie if fedex actually screwed up. Someone would only attempt that with the malicious intent to screw the other person over. If fedex did indeed mess up, they might not necessarily work with the buyer, possibly for the fear they might be getting screwed over by a dishonest seller (dealt with a couple of those myself) but they would be as honest as possible, knowing they did nothing wrong. All evidence points to this person trying to scam you, no doubt.
I would try to call both ebay and paypal to talk to a human about this, since there’s a lot to unpack here (and reasoning with an automated service-robot won’t go well) I wish I knew more about this sort of thing, but that’s all I can suggest, really sorry this happened to you.
