Original Post

(For starters, yes, unfortunately I have sold a few of my VB games due to bills)

Was curious what you guys think? I sold a boxed working copy of Insmouse from my collection on eBay to an international buyer in Australia. I guess the game just arrived and is having glitchy lines for him?

Here’s the rundown, any advice or education for him *or* I would be appreciated. I’ve never seen a bad VB cart that would boot past the initial IPD adjustment screen.

Message from buyer:

hey i received the game in the mail today. was so happy as it is one of the last games i need to have EVERY virtual boy game ever made. all i need is the 2 very rare games and fishing, got about 20 games now.

anyway there is one problem with the game and i dont know why it happens to only this one. the game glitchs and very bad. there are lines that go through the screen and hurts my eyes to play in that condition. i tested all the other games and insmouse is the only one it happens to.

what can you do to fix this issue as for the money i paid, its a bit annoying its glitching/not working.

get back to me

thanks

My reply:

Wow, I’m really sorry about that. I have played the game for over an hour and had no issue.
Are the glitchy lines appearing in the same place on both eyepieces of the VB console? Maybe you could try Inserting and removing the game multiple times? I will gladly issue you a refund if we can’t get this game working for you. I’m a huge VB collector, so I’ll do my best to figure this out if it can be resolved. Generally lines are a display fault from the close ribbons to the IPD knob. The glitchy lines will be horizontal. Can you test a game like Wario land that seems to especially negatively react to a glitchy ribbon cable? You’ll usually see the problem at the main title screen when Wario is in the airplane. From personal experience, I’ve had brand new NOS VB consoles fail 1 day after use. Bad VB cartridges usually freeze at the intro focus screen. Once again, if the cartridge itself really is bad I’ll gladly issue you a full refund. By any chance are you a member at PlanetVB.com ? My username is VirtualJockey over there if you’re familiar with me. I’ll start a thread to see what advice others can give. For the time being, if you could kindly test your other games that used to work fine I’d appreciate it.

Thanks again, and sorry about the problem.

If my game is faulty for some reason, obviously I will issue a refund. However, he bought his console from the USA on June 24th and left feedback for the seller on July 19th (about how long a darn cheap international shipment service takes to get to Australia). For example, He bought my game August 28th, however I shipped Priority Mail International and it just arrived. The guy seems to be pretty new to VB from his purchase history, and even though my cartridge has the lines problem for him when the others didn’t I have a feeling that mine just happened to be the first cartridge that he played when his eyepiece failed since he just got it.

I would like to be able to link this thread to the buyer, so please give honest advice and opinions. Glitchy lines scream console failure to me, but I’m a good seller and have no problem having the game returned and back in my collection. Has anyone EVER experienced a bad VB cartridge itself that exhibited glitchy lines?

Thanks for your help and input, VB pros. πŸ™‚

  • This topic was modified 10 years, 11 months ago by VirtualJockey.
13 Replies

Glitchy lines are always due to failing screens. Sometimes people have no problems with certain games and the displays, though with other games they have. Games use different types of ways to drive the displays. So you can honestly tell him he has the glitchy display problem with his VB.

To be honest, all VB systems will have or all have the glitchy display problem unless they are permanently fixed.

TheForce81 wrote:
Glitchy lines are always due to failing screens. Sometimes people have no problems with certain games and the displays, though with other games they have. Games use different types of ways to drive the displays. So you can honestly tell him he has the glitchy display problem with his VB.

To be honest, all VB systems will have or all have the glitchy display problem unless they are permanently fixed.

Thanks man. That’s what I thought, but I didn’t want to make any false statements to the buyer if I was possibly incorrect. Sounds like he’s really getting into VB, so I hope he joins the community and has fun with the hobby.

Yeah, it’s the system. Due to brightness levels and other things controllable by the game, certain games can cause the problems to become evident when other games look fine… but it’s not the cartridge itself.

DogP

My system has recently gotten the red lines issue too. It happens on Insmouse more than any other game for me. Sometimes it will work great for days then I put in Insmouse, and red lines are everywhere. They show up on other games too but its rare. Tell that guy its his system & for gods sakes to do some research on the red lines!

I would say it is his VB. I can play Wario Land on my unfixed VB just fine but as soon as I play Golf that has a fully light main menu any scan lines errors show up.

So there is a way to permanently fix the issue? Game or system, it would be good to offer a solution, even if it’s a simple thread link πŸ˜€

In case it’s not obvious I think mine needs fixing too. Noticed some faint glitches on the start screen Space Invaders.

Well, I spoke with the buyer and he seemed cool and I got the impression that he understood it was his console. Unfortunately, I just noticed that he left me Neutral Feedback yesterday? It’s really unfortunate, I offered a full refund if he wanted? I’d rather have my working game back and have untarnished eBay feedback. πŸ™

http://www.ebay.com/itm/270806758947

Here’s the full transcript of messages between myself and the buyer since the first contact about a problem. Just trying to figure out what I did wrong to deserve bad feedback?

chipzza wrote:
hey i received the game in the mail today. was so happy as it is one of the last games i need to have EVERY virtual boy game ever made. all i need is the 2 very rare games and fishing, got about 20 games now.

anyway there is one problem with the game and i dont know why it happens to only this one. the game glitchs and very bad. there are lines that go through the screen and hurts my eyes to play in that condition. i tested all the other games and insmouse is the only one it happens to.

what can you do to fix this issue as for the money i paid, its a bit annoying its glitching/not working.

get back to me

thanks

– chipzza

VirtualJockey wrote:
Wow, I’m really sorry about that. I have played the game for over an hour and had no issue.
Are the glitchy lines appearing in the same place on both eyepieces of the VB console? Maybe you could try Inserting and removing the game multiple times? I will gladly issue you a refund if we can’t get this game working for you. I’m a huge VB collector, so I’ll do my best to figure this out if it can be resolved. Generally lines are a display fault from the close ribbons to the IPD knob. The glitchy lines will be horizontal. Can you test a game like Wario land that seems to especially negatively react to a glitchy ribbon cable? You’ll usually see the problem at the main title screen when Wario is in the airplane. From personal experience, I’ve had brand new NOS VB consoles fail 1 day after use. Bad VB cartridges usually freeze at the intro focus screen. Once again, if the cartridge itself really is bad I’ll gladly issue you a full refund. By any chance are you a member at PlanetVB.com ? My username is VirtualJockey over there if you’re familiar with me. I’ll start a thread to see what advice others can give. For the time being, if you could kindly test your other games that used to work fine I’d appreciate it.

Thanks again, and sorry about the problem.

chipzza wrote:
yea πŸ™‚ everything you have said iv experienced before. i bought a virtual boy for $30 about a year ago and had the same problem, loved the system so much i bought a brand new one and threw the old one out. yea wario never glitchs, that is actually my person favourite vb game. iv got ever usa game and almost every jap vb game (missing the very expensive ones and will never buy them). iv done all the attepts at fixing the game, im a big collector of all game systems and love the vb the best and unfortunately insmouse is the only game that glitchs during gameplay (not at the main menu πŸ™

sorry about this

thanks from brandon

VirtualJockey wrote:
Followup to my last message. Here’s the thread I started at the Virtual Boy forums:

http://www.planetvb.com/modules/newbb/viewtopic.php?topic_id=4411&forum=1

I hope this issue can get resolved for you. I see you’re pretty new to VB and not so familiar with the common glitchy eyepiece console problem. I have 6 VB consoles handy, and a few of them exhibit the same glitchy eyepiece ribbon cable issue. This can be fixed.

chipzza wrote:
hey check out my collection. this is my virtual boy collection. you will see in the top left corner insmouse game i bought from you and the cartridge is down below?somewhere. all the boxed are open and iv taken the cartridges out but all instructions and everything is still in the boxes. i also bought this whole collection to resell most of it in?Australia?as its very rare here, i could get about $400-$450 even though i only payed $227 free postage.

check the image attached of my current collection and this link for what im awaiting in the mail:?http://www.ebay.com.au/itm/220846360994?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649#ht_717wt_1140

VirtualJockey wrote:
Just a heads up, first reply to the thread about your game:
“Glitchy lines are always due to failing screens. Sometimes people have no problems with certain games and the displays, though with other games they have. Games use different types of ways to drive the displays. So you can honestly tell him he has the glitchy display problem with his VB.

To be honest, all VB systems will have or all have the glitchy display problem unless they are permanently fixed. ”

http://www.planetvb.com/modules/newbb/viewtopic.php?viewmode=thread&topic_id=4411&forum=1&post_id=16258

Once again, sorry for your issue.

chipzza wrote:
hey just read your vb threat. very well written just to say. now to answer i few things bought up in the treat. iv been in the vb collection for about 1-1.5 years. i do have another ebay account that i have bought other vb stuff from. ill try and figure out that vb post thing, ill try upload my collection which i almost have everything ever made for the vb. but yea i understand everything there, i no its not really/fully your fault but yea unfortunately insmouse was the only game glitching πŸ™
like i said in other message i did have a vb i payed $30 for but it was advertised as not working and wasnt working at all when i got it and got it partly working but threw it out

chipzza wrote:
here you go this is my collection. uploaded it to flickr

http://www.flickr.com/photos/67678009@N08/6154622987/in/photostream

VirtualJockey wrote:
Awesome stuff, man. Glad to have another VB fan in the world. πŸ™‚

You can check out some pics of some of the stuff I have. The console shown in the bottom pic is one of those glossy red prototypes with the dark black knobs. I have lots of stuff not shown listed on the page:

http://www.planetvb.com/modules/usercenter/index.php?section=collection&uid=1286

All seemed well, but now I got this neutral Feedback:
9/24/2011:
“item glitches but is ok. thanks”

My followup to said feedback:
“Offered full refund even though the Prob is his console. Search VB Glitchy lines”

You only have so much that you can say in your feedback responses. The buyer’s been on eBay since 2009, and I feel that neutral is a tad malicious. Generally I only leave neutral if I REALLY want to leave negative feedback, but find the situation a bit irrational warrant such. It really sucks that the game has glitchy lines for the guy, but in all honesty what can I offer besides a refund? I can’t figure any other reason that the buyer would neg me unless he still believes his console is immortal to glitchy lines and that my cart is bad. Lets say that was the case, which all seasoned VB folks know it isn’t, I still offered the refund?

Guess you can’t make everyone happy all of the time. If He buys another copy of Insmouse, this specific console will react the same. He also bought another console lot recently, I figured he would test Insmouse on it and be happy.

chipzza wrote:
yea πŸ™‚ everything you have said iv experienced before. i bought a virtual boy for $30 about a year ago and had the same problem, loved the system so much i bought a brand new one and threw the old one out.

VJ, dude, no way can this be your fault, and that line just shocked me, he threw it out! He even mentions how rare VB is in Oz and he throws it out, I am in disbelief, this poor fella knows very little, been collecting 1.5 years and not even stumbled across planetvb by accident.
Sucks he has given you neg feedback, its obvious from reading only a few articles and comments the problem is his VB, hell most of us here knew that before getting to the end of the title of your first post, so no way should you get stung for his problem.

He threw it out…………I’m now having a sad Monday in respect for the thrown out ‘broken’ VB lying alone in an antipodean landfill.

You did everything right, though sometimes other people are just crazy, like this person and that is something you cannot control unfortunately.

I don’t think his feedback will affect you negatively, it will affect him negatively as a buyer/seller on Ebay though. If people read that feedback they know he has weird logic and think again to buy/sell something from/to this guy.
I at least know if he wants me to fix his displays I will refuse to do that (done 10 fixes for people through PVB now since January).

Hedgetrimmer wrote:
He threw it out…………I’m now having a sad Monday in respect for the thrown out ‘broken’ VB lying alone in an antipodean landfill.

I feel the same way!

Any video gaming involving Austrailia or Hong Kong on ebay is bad. I hate both of the areas I mentioned in this reply because any video gamer there will sell you a bootleg and act innocent(I once was told by a seller that sold me a bootleg said “My son was selling his stuff for school supplies”, thats the dumbest and most retarded defence in inernational history) and if you sell stuff, they will usually tell you they got a problem with it so they can get thier money back and practically rob you (shipping prices) so they can leave you a bad feedback. If you watch out for ebay n00b sellers and buyers then you can have a much easier seller life on ebay.

 

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